Liability release waiver and acknowledgement of risk form releasing High Elevation Kayak Rentals from liability will be signed and stored for each rental period.
We understand things happen. Please cancel more than 48 hours in advance by calling or emailing us. A full refund will be issued less a 10% processing fee. Cancellations less than 48 hours will not be refunded.
If inclement weather requires us to cancel your rental period for safety precautions, we will first work with you to pick a new rental time that works or we will refund you.
Help us fulfill our commitment to other renters by returning items on time. Rentals must be returned within the agreed appointment time slots and before closing hours. Late returns are subject to an additional daily rate. Renters are liable for the full retail price of stolen items left outside while the business is closed.
No refunds will be given for early or unused returns.
Lost or Stolen Items
Lost or stolen items will be charged to the renter at the full replacement cost.
Loading and Unloading Kayaks
A kayak trailer is included with the Hobie fishing kayak rentals. You are on your own to properly and safely load and unload the rental at the dock/destination.